APA Style
Ford, Robert C, Sturman, Michael C, Heaton, Cherrill P. (2012).
Managing Quality Service in Hospitality (E-Book) .
USA:
Delmar Cengage Learning.
Chicago Style
Ford, Robert C, Sturman, Michael C, Heaton, Cherrill P.
Managing Quality Service in Hospitality (E-Book).
USA:
Delmar Cengage Learning,
2012.
Text.
MLA Style
Ford, Robert C, Sturman, Michael C, Heaton, Cherrill P.
Managing Quality Service in Hospitality (E-Book).
USA:
Delmar Cengage Learning,
2012.
Text.
Turabian Style
Ford, Robert C, Sturman, Michael C, Heaton, Cherrill P.
Managing Quality Service in Hospitality (E-Book).
USA:
Delmar Cengage Learning,
2012.
Print.