APA Style
Sujatno, A, B. (2008).
Front Office Operation: Secret Receptionist Skills for 5 Stars Hotels .
Yogyakarta:
Penerbit Andi.
MLA Style
Sujatno, A., Bambang.
"Front Office Operation: Secret Receptionist Skills for 5 Stars Hotels".
Yogyakarta:
Penerbit Andi,
2008.
Text.