APA Style

Strachan, D. (2009). Managing Facilitated Processes : A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators (E-Book) . United States of America: Jossey-Bass.

MLA Style

Strachan, Dorothy. "Managing Facilitated Processes : A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators (E-Book)". United States of America: Jossey-Bass, 2009. Text.