APA Style

Alt, Rainer, Reinhold, Olaf. (2020). Social Customer Relationship Management: Fundamentals, Applications, Technologies (E-Book) . Switzerland: Springer Nature Switzerland AG.

Chicago Style

Alt, Rainer, Reinhold, Olaf. Social Customer Relationship Management: Fundamentals, Applications, Technologies (E-Book). Switzerland: Springer Nature Switzerland AG, 2020. Text.

MLA Style

Alt, Rainer, Reinhold, Olaf. Social Customer Relationship Management: Fundamentals, Applications, Technologies (E-Book). Switzerland: Springer Nature Switzerland AG, 2020. Text.

Turabian Style

Alt, Rainer, Reinhold, Olaf. Social Customer Relationship Management: Fundamentals, Applications, Technologies (E-Book). Switzerland: Springer Nature Switzerland AG, 2020. Print.