APA Style

Oakland, John S. (2014). Total Quality Management and Operational Excellence (E-Book) (4). New York: Rautledge.

Chicago Style

Oakland, John S. Total Quality Management and Operational Excellence (E-Book). 4 New York: Rautledge, 2014. Text.

MLA Style

Oakland, John S. Total Quality Management and Operational Excellence (E-Book). 4 New York: Rautledge, 2014. Text.

Turabian Style

Oakland, John S. Total Quality Management and Operational Excellence (E-Book). 4 New York: Rautledge, 2014. Print.