APA Style

Patricia, Wellington. (2010). Effective Customer Care Understand Needs, Improve Service, Build Relationships (E-Book) . United Kingdom: Kogan Page Ltd.

Chicago Style

Patricia, Wellington. Effective Customer Care Understand Needs, Improve Service, Build Relationships (E-Book). United Kingdom: Kogan Page Ltd, 2010. Text.

MLA Style

Patricia, Wellington. Effective Customer Care Understand Needs, Improve Service, Build Relationships (E-Book). United Kingdom: Kogan Page Ltd, 2010. Text.

Turabian Style

Patricia, Wellington. Effective Customer Care Understand Needs, Improve Service, Build Relationships (E-Book). United Kingdom: Kogan Page Ltd, 2010. Print.