APA Style
Dugmore , Jenny, Lacy, Shirley. (2011).
A Manager's Guide To Service Management 6th Edition .
London:
BSI.
Chicago Style
Dugmore , Jenny, Lacy, Shirley.
A Manager's Guide To Service Management 6th Edition.
London:
BSI,
2011.
Text.
MLA Style
Dugmore , Jenny, Lacy, Shirley.
A Manager's Guide To Service Management 6th Edition.
London:
BSI,
2011.
Text.
Turabian Style
Dugmore , Jenny, Lacy, Shirley.
A Manager's Guide To Service Management 6th Edition.
London:
BSI,
2011.
Print.