APA Style
Buttle, Francis. (2009).
Customer Relationship Management : Concepts and Technologies Second Edition (E-Book) (2).
Oxford:
Butterworth-Heinemann.
Chicago Style
Buttle, Francis.
Customer Relationship Management : Concepts and Technologies Second Edition (E-Book).
2
Oxford:
Butterworth-Heinemann,
2009.
Text.
MLA Style
Buttle, Francis.
Customer Relationship Management : Concepts and Technologies Second Edition (E-Book).
2
Oxford:
Butterworth-Heinemann,
2009.
Text.
Turabian Style
Buttle, Francis.
Customer Relationship Management : Concepts and Technologies Second Edition (E-Book).
2
Oxford:
Butterworth-Heinemann,
2009.
Print.