The journey to this handbook began with a simple observation: despite ecades of sustainable tourism and hospitality initiatives, many places we love continue to degrade, many communities remain marginalized from tourism’s benefits, and the industry’s environmental footprint grows ever larger. To a certain extent, the promise of ‘sustainable tourism and ospitality’ has largely fallen sh…
This second edition is out with several developments and improvements made on the first edition. In addition to the updating of information, adding new data, new case studies, exercises, and anecdotes, two new chapters have been added in this new edition. These are Chapter 13 “Cross‑Cultural Aspects of Sustainability in Tourism and Hospitality” and Chapter 14 “Cross‑Cultural Aspects…
It provides valuable insights for those aspiring to be hotel managers. You’ll learn the main ideas of hospitality and hotel management in a detailed way. In the hotel industry, you will learn key principles and practices for success. Additionally, the book will cover various topics including customer service, front office operations, housekeeping management, revenue management, and more. You…